Mission:

To modernise its IT landscape and support future growth, the client replaced a legacy utility ERP platform with Lynx, a modular and integrated ERP solution. Nodis supported the transition to ensure operational continuity and regulatory compliance while improving efficiency and customer service.

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Objectives:

• Ensure a seamless migration from the legacy ERP without business disruption
• Align and optimise business processes within the new modular ERP architecture
• Maintain compliance with Belgian energy market regulations and MIG standards
• Strengthen customer service through an integrated CRM and 360° customer view
• Reduce technical debt via an API-first, cloud-ready environment
• Support organisational change through structured testing, training and stakeholder alignment

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Our contribution

Nodis and some friends of Arnout acted as the bridge between business and IT throughout the migration:

• Requirements definition and fit-gap analysis
• Process redesign and data migration strategy
• Test coordination and quality assurance
• Change management and stakeholder alignment

The result is a stable, compliant and scalable ERP platform supporting the supplier’s future operations.

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